ViVE 2022 – Five Top of the Mind Issues

ViVE 2022

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Hucu.ai recently attended ViVE at Miami Beach, Florida. ViVE is a new health information technology event focused on the business of healthcare systems with the aim to bring together C-suite executives, senior digital health leaders and buyers, health startups and investors, government and solution providers to advance healthcare. The event lasted for five days and had more than 5,000 attendees and 250+ speakers.Hucu.ai was one of the many healthcare startups at ViVE 2022 – an event that convened top thought leaders who are shaping tech-enabled healthcare and addressed key issues in digital health innovation.Here are 5 top of the mind issues at ViVE 2022 with regard to the healthcare industry and how Hucu.ai is helping address them.

The Access Equation

While technology can play a very prominent role in bringing healthcare to more people, it can also often widen the digital divide and inadvertently push people outside the care continuum. Healthcare leaders, policy makers, digital companies and health innovators need to find ways to plug in new methods and variables from digital sources to resolve this complex issue affecting effective care delivery.The answer may not be very far though. Innovative healthcare solutions like Hucu.ai are already helping solve this problem by digitally connecting people who need care, their care takers with professional care providers. This means that patients who is not very well versed with technology can still access care remotely via Hucu.ai because their designated family members can build a care team around them. Care providers can add the designated family members in Hucu.ai and the patient’s specific communication channel to stay up to date with the patient’s health status.

Automation

Human error is inevitable and errors can cost lives particularly in the healthcare industry. Process automation is the need of the hour because it promises risk reduction and enhances efficiency. Organizations who are prone to human errors in their manual processes can automate the same processes using AI (Artificial Intelligence), RPA (Robotic Process Automation) and NLP (Natural Language Processing) solutions, seamlessly.Bespoke intelligent automation tools can definitely be made of the care delivery. For example, Hucu.ai has robotic process automation (RPA) which automatically brings the right care provider to be available to coordinate care among the care team members and also communicate with patients/families based on their needs. Hucu.ai’s RPA allows for automatic routing of notifications to specific teams dedicated to handling specific situations (like night shifts, wound care or telehealth) and thus, ensuring that care is always available.

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Health Equity

Automation is healthcare’s future, but we need to ask ourselves if it is equitable. While inclusive and representative technology policies and innovation can facilitate equal access and care for marginalized people – they can also inadvertently create exclusion, bias, and elitism. It is important to minimize technology’s misuse that will perpetuate society’s ills and instead harness it to reflect the better side. It can be a challenge to fully implement technology’s capability to facilitate health equity across the lines of demographics, systems, and culture.Hucu.ai understands just how important health equity is and works passionately to create a healthcare communication solution that intelligently tackles the issue. Hucu.ai is a simple communication solution to bring care providers, patients and families together to easily access care and to offer better care delivery. Hucu.ai is easy to use as any other simple texting application so that people from different education levels, backgrounds, races, cultures and technological capabilities can use it to gain access to healthcare. It is 100% HIPAA compliant so care providers and patients can freely text each other, share reports, problems, and exchange sensitive healthcare information without worry. Hucu.ai is an inexpensive communication solution that is built for the healthcare industry and people who want value-based care. Hundreds of healthcare facilities have already implemented Hucu.ai to communicate with their Medicare/Medicaid patients quickly, remotely and instantly. Patient outcomes have been incredible because Hucu.ai eliminates the delay in access to care for everyone.

Home Care

It is a fact that over 75% of our adult community would prefer to receive care at home because that is where they are most comfortable. While the demand for home healthcare has been on the rise, health models have been slow to adopt at scale. There are technological solutions to provide optimum home healthcare and data has proved that patient outcomes are really high in these models.Hucu is built with the trend towards more home care in mind. We are already working with numerous home healthcare providers who take care of people living at home. These organizations have reported bringing down the cost curve while improving patient outcomes.For example, our client Mi Familia Home Health is a home health care provider offering services in 34 counties in the Southern part of Texas, and they had issues providing real-time updates across a geographically dispersed team. Hucu.ai ensures that when one of their patients need something, they can instantly inform their care team members to reach out to the patient at their home and provide what is needed without delay. Rather than sorting through streams of 1-1 silo messages (phone calls, texts, emails, etc.), Hucu.ai provides easy to access patient-centered messaging channels. Now instead of sending or making 5 communication attempts with 5 different media, the entire Mi Familia team communicates with timely information in the context of each patient. Each patient’s collaborating team can coordinate in real time.Another client, Nest In Place is an innovative solution based provider of home care, offering support for families across a spectrum of needs. Nest In Place’s strong culture depends on solid communication when their team members are constantly on the road and in their clients’ homes. To provide the level of guidance and support that keeps their team engaged required a communication solution that worked on any device in real time and flexibly managed access as required. Hucu.ai met their requirements as it is easy to implement, is patient-centered and supports instant remote connection with powerful analytics that help offer high quality home healthcare.

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AI’s Power Play

This was a hot topic at ViVE. The rise of machines in all industries has also increased the use of AI to manage tasks that were traditionally handled by humans before. AI has really proven to be a great aid in healthcare by helping clinical decision making, research and backend operations. The Healthcare industry needs to leverage AI to help deliver better care across the care continuum.Hucu.ai has also leveraged AI to help organizations care for high-priority patients. Hucu.ai’s algorithms help calculate real-time acuity score and adjust it by having care team answer few questions – so that care teams can focus on high acuity patients first before moving to the ones with lower acuity scores. Hucu.ai’s risk stratification capability is visible to all collaborators on the app and highlights patients at greater risk and prioritizes them. Hucu.ai is leveraging AI to help care providers serve thousands of people living in their homes and communities efficiently and effectively with increased better patient outcomes.VIVE was a great event to build the promise that the technologically enabled healthcare industry will help communities and people of all demographics to achieve better health outcomes without barriers and hurdles.

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