The 8 Concepts of Patient-Centered Care: How to Implement Them into Your Practice

Concepts of Patient-Centered Care

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The healthcare industry is ever-changing. It’s a dynamic and quickly-evolving environment, making it challenging to keep up with the latest trends and practices. With so many aspects of healthcare to consider, it can be difficult to know where to begin when updating your practice. However, implementing patient-centered care is the answer to many challenges facing the medical industry today. Instituting patient-centered care into your medical practice will make patients more comfortable and increase their recovery rate. This blog post will discuss patient-centered care, why it matters, and how you can implement these principles into your practice.

Why Is Patient-Centered Care Important?

Patient-centered care is an approach to healthcare that focuses on the patient’s unique needs, activities, and goals. It means that patients are the ones who decide what they want to do, what their goals are, and how far they want to go with treatment. The provider will assist them in achieving these goals by providing the necessary information, support, and resources to succeed. This approach is vital for a couple of reasons. For one, it acknowledges that patients are individuals with complex lives, goals, and interests.

Simply put, a doctor can’t understand everything about a patient. That’s why it’s so essential for them to hear from the patient. Patient-centered care also prioritizes the needs of the patient above all else. Providers will ensure that their patients receive the necessary services and assistance, even if it disrupts their daily schedule. It’s important to remember that patients aren’t there to inconvenience providers. They’re there to get the care they need and deserve.

8 Core Concepts of Patient-Centered Care

One must be evident in maintaining the following eight core concepts of patient-centered care.

  1. Engagement: First and foremost, the patients must be engaged in their own healthcare. It means that they’re actively participating in their treatment and recovery process. They’re not just lying in a bed waiting for their doctor to do all the work.
  1. Communication: Patients must communicate their needs and goals to their healthcare providers. This can be done in writing or verbally, depending on the patient’s needs. A written document can be helpful for people who are nervous about speaking out loud or for people who have bad memories.
  1. Education: Patients should receive the education and information they need to accomplish their goals and make informed decisions. Providers should answer patients’ questions about their treatment and recovery.
  1. Self-management: This is an extension of education. Once patients have received all the information they need, they should be able to manage their treatment and recovery independently.
  1. Collaboration: Collaboration means healthcare providers and patients work together to achieve common goals. Healthcare providers should be working to ensure that the patient’s needs are being met while the patient is working on getting the services they need.
  1. Autonomy: Autonomy refers to a patient’s right to make their own decisions and have their wishes carried out.
  1. Cultural sensitivity: Cultural sensitivity means that providers consider their patients’ cultural beliefs and act accordingly.
  1. Open-mindedness: Open-mindedness means that providers are willing to explore new ideas, technologies, and treatment methods. They’re not simply sticking to what they know or have done in the past.
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The Importance of Culture Change and Employee Education

To successfully practice patient-centered care, healthcare providers must undergo a cultural change. This change must start at the top and permeate every level of the organization. Employees must be educated on the importance of patient-centered care and how to implement it in their daily lives. Because patient-centered care is a massive shift from how healthcare has been traditionally delivered, employees must be on board with this change to make it happen. It would help if you clarified that patient-centered care is the best way to treat your patients and that this approach is crucial to the industry’s future. One way to do this is through a collaboration committee. This committee can consist of employees from various departments and can be managed by the Chief of Staff or Chief Nursing Officer. The committee’s job is to create a patient-centered environment at your medical practice by hosting events and workshops that promote patient engagement and empowerment.

Explore New Technology

New technologies have emerged in the medical industry recently, making it easier than ever to implement patient-centered care. By incorporating these technologies into your practice, you can make your patients’ lives easier and their treatment process more enjoyable. Patient portals, for example, allow patients to stay in touch with their medical team remotely. This can be a huge help for patients who are unable to travel. Other technologies, such as artificial intelligence (AI) and virtual assistants, can help patients stay informed and on track with their treatment. Hucu.ai is a HIPAA-compliant mobile app that can be helpful for your patients. This app can provide patients with educational information about their treatment and a way to communicate with their medical team and stay on track with their progress. 

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Implement Electronic Medical Records

The electronic medical record (EMR) is a virtual system that allows providers to quickly and efficiently chart patient information, such as their vitals, allergies, and test results. EMRs are helpful for many different aspects of patient-centered care. While patient-centered care involves a lot of communication between providers and patients, it can be difficult to coordinate that communication if everyone uses different tools. Using an EMR ensures that everyone uses the same system and speaks the same language. This can make it much easier for providers to reach out to their patients and vice versa.

What’s more, EMRs offer a great deal of convenience for patients. They can log in to the system anytime and see their medical history, including test results, doctor notes, and more. It can make it much easier for patients to stay informed and on track with their treatment.

Offer Patients a Voice and a Choice

Patients should have a voice and a choice in the treatment they receive. It means that providers should offer various treatment options that fit the needs of their patients. They should also be actively listening to their patients to find out what treatment options they would prefer or if there are any treatments they would like to avoid. Patient-centered care means that providers are no longer dictating the terms of patients’ treatment. Instead, they’re working to find treatment options tailored to their patient’s needs and goals. While patient-centered care is about empowering patients, it’s important to remember that patients aren’t medical experts. Providers must offer their patients treatment options that are viable. They must also provide treatments that are safe and effective.

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Commit to Staff Training and Development

Staff training and development are essential to the success of patient-centered care. Providers must be able to offer their patients the best possible treatment. To do this, they must be well-versed in the latest techniques and treatments. Providers should regularly attend seminars and conferences to stay up-to-date on the latest research and treatments. They should also read journals, books, and articles related to their field and share these findings with their colleagues. Providers should also be regularly engaging in training exercises with their staff members. It can be done through in-house training sessions or conferences and seminars. This training session can help providers identify areas in which they could use improvement. It can also help them develop skills that will benefit their patients.

Create a Cozy & Comfortable Environment for Patients

The layout and design of your medical practice can significantly impact your patients’ experience. When designing your practice, remember that you want your patients to feel comfortable and relaxed. You want them to be able to fully focus on their treatment without feeling anxious or stressed out. To create a comfortable environment, avoid overwhelming your patients with too much information. Limit the amount of text on your walls and in your waiting room to reduce the potential for information overload. This will allow your patients to relax in a clutter-free space. 

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