CASE STUDY
ABOUT CARE-AGE
Care age, a privately owned and operated healthcare facility of Brookfield, includes short-term subacute rehabilitation therapy, providing patients with picturesque surroundings and a cozy interior to aid their successful rehabilitation and return home; long-term skilled nursing home care for those requiring ongoing specialized assistance in a homelike environment. It also offers premier rehabilitation and healthcare services.
AT A GLANCE
Challenges
- Communication Issues Before Hucu using conventional modes of communication
- Delayed Communication
- Staff Availability and Knowledge Sharing
Benefits
- Hucu.ai is a HIPAA-compliant platform
- Hucu.ai allowed access to patient records
- Hucu.ai has instant messaging
Hucu.ai revolutionizes our healthcare,ensuring instant communication, improved collaboration, and enhanced patient care while protecting privacy
Tomie Schaefer-Trower
(Director of Nursing – CARE-AGE)
CHALLENGES
Before implementing Hucu, the facility relied on text messages and phone calls, which could potentially violate HIPAA regulations and compromise resident privacy.
There is a need to access historical data and knowledge even when staff members are not available.
Prior to Hucu, communication between healthcare providers and nurses was not instant, which could potentially lead to delayed response times and a greater risk of hospitalizations.
SOLUTION
Hucu.ai provided a more secure and HIPAA-compliant platform for communication. It’s important to ensure that the facility complies with relevant regulations, and Hucu’s features for protected conversations contribute to better compliance.
Hucu.ai allows users to review past communications, which helps in accessing the history of care decisions and facilitates knowledge sharing among the healthcare team. This feature enhances continuity of care.
Hucu.ai facilitated instant communication, enabling healthcare providers and nurses to quickly address patients’ needs and prevent hospitalizations. This faster communication reduces the risk of health issues becoming more severe.
RESULTS
Improved Communication
Hucu.ai facilitates Care Age of Brookfield in prompt and secure communication between healthcare professionals, staff and patients.
HIPAA Compliance
Hucu.ai is a secure and effective platform for communication that ensures confidentiality for HIPAA compliance
Informed Decisions
The Hucu’s feature for accessing past history of patients allowed staff to gain insights to support staff transitinos.
