Simple Video Conferencing is not the Same as Virtual Care

Video Conferencing

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There has been significant momentum toward virtual care in recent years, particularly as a result of the COVID-19 pandemic, which prompted healthcare organizations to adopt virtual care quickly. Healthcare organizations rushed to deliver virtual care as soon as the global health crisis hit. In many cases, virtual care was provided using equipment that was not suitable for long-term use.

Though video conferencing tools were at first employed for telehealth appointments to prevent higher rates of delayed care, triage patients at a distance, and increase healthcare patient access, virtual care solutions are distinct from video conferencing.

It’s crucial for healthcare companies to understand the distinctions between virtual care and telemedicine technologies, so they are ready to provide the virtual care services that today’s healthcare consumers want.

Here is a list of virtual care technology and how it differs from videoconferencing:

What Limitations Do Simple Video Conferencing Solutions Have To Overcome?

When evaluating video conferencing solutions against virtual care services, it is crucial to understand their flaws. In comparison to virtual care services, conventional video conferencing tools have a variety of shortcomings, including:

Problems with Adhering to HIPAA / Regulatory Standards.

Although most video conferencing systems are encrypted with security protocols in place, they only address some issues involved in becoming and staying compliant with Health Insurance Portability and Accountability Act (HIPAA) requirements. It may result in compliance issues and data privacy concerns for hospitals and providers.

It’s not Fully Integrated with Existing Workflows and Tools.

Even though many video conferencing tools may be embedded into anything, that’s all they offer. Virtual care solutions are designed to facilitate extensive interfaces, but video conferencing tools often need more integration possibilities with current workflows and techs. When it is possible, system integration is also typically very resource-intensive for IT teams.

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Providing Some of the Steps in a Care Episode is Possible.

A regular video conferencing tool only supports the actual virtual visit but misses the other phases of an episode of care, replicating an in-person visit. Because of this, providers using these technologies still need to address patient registration, intake, waiting, and post-visit summaries.

Hucu.Ai is the Perfect Virtual Care Platform Because 

Here’s why is the perfect virtual care platform for healthcare organizations wanting to provide telehealth services:

This Model Can Maintain a Patient’s Well-Being From Pre- To Post-Visit.’s video conferencing solution is a comprehensive virtual care platform that supports every stage of care. In addition to facilitating video calls, it includes a lot of functions, such as registering physicians, managing provider permissions, and distributing patient and physician access.

A Complete Set of Apis is Provided for Seamless Integration.

Clinical workflows and existing technologies like electronic medical records (EMRs) can be integrated with our solution. This is crucial, as many healthcare organizations seek APIs that allow them to provide care outside the EMR. While video conferencing solutions are very difficult to connect with, sign-in allows patients to move from the EMR to the virtual care platform without needing to log in using their credentials.

No-To-Minimal IT Support is Required to Implement this Solution.

IT departments at healthcare organizations that choose to deploy the healthcare platform themselves may take as long as a year to finish the job, but the healthcare platform is simple to use and quick to set up, requiring little to no IT support. For developers, that means they won’t have to provide customer IT teams with assistance to enable virtual care workflows, saving time, money, and resources.

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There are countless distinctions between video conferencing technologies and purpose-built virtual healthcare solutions. 

With, you can securely communicate with network partners, patients, and approved patients’ family members in one universal system, in addition to using HIPAA-compliant instant messaging for facility internal communication. It can also be integrated into your EHR to boost your staff’s efficiency. It includes built-in features that simplify communication between staff/collaborators working in different organizations but caring for the same patients. With, users can access real-time data analytics for patient acuity, user engagement reports, partner performance visibility, and more! Self-service signup is also available, allowing new users to set up and begin using the app immediately rather than having to endure weeks or months of configuration before they can use it. HIPAA-compliant instant messaging is available via for internal facility use. It comes with built-in functions that simplify communication between staff/collaborators working in different organizations but caring for the same patients. With’s data analytics for patient acuity, user engagement reports, and partner performance visibility, among other things, users can track real-time data! Self-service signup, which allows new users to get up and running with the app in minutes rather than enduring weeks or months of configuration before using it, is also available.

Do you seek a virtual-first care solution that operates in line with your work routine? Please get in touch with to arrange a demo of our technology.

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