Medicare Hipaa Compliant Messaging App

Four Star+ Medicare Advantage plans use Hucu.ai to coordinate timely & quality care, drive efficiency, and improve member satisfaction

For Medicare Advantage plans committed to the Quadruple Aim, Hucu.ai quickly connects your teams (case managers, etc.) with all network members, brings beneficiaries & family members into the loop, improves proactive care and helps avoid hospitalizations.

How Medicare Advantage Plans use Hucu.ai

EASE PATIENT CENTERED COMMUNICATION

Hucu.ai communication brings MA Case Managers, Providers, Patients and Families together fast

Equip Care Coordinators with the right Communication Tool to reach out to all parties involved in care
Reduce Delays in Communication with easy simplified messaging and automatic push notifications
Replace 5 Traditional Silo Communication Tools (fax, email, text, phone, voicemail, etc.) with a single powerful tool – Hucu.ai
Centralize All Work Communication – 1 to 1 Direct Messaging, Many to Many, and Patient-Centered
Simplify Team Availability by showing custom user messages, “available”, “busy”, and “away” along with “read receipts”
Manage “On Call” Process efficiently and effectively reduce reliance on phone answering services, phone tags, and missed connections

IMPROVE MEMBER SATISFACTION

Better Communication Drives Better Care; Better Care Drives Member Satisfaction

Improve Patient & Family Experience by providing seamless communication across all providers to sustain high Medicare Stars ratings
Manage Patient Transitions Proactively by sharing status and discharge plans effortlessly
Enable Easy Information Sharing to communicate med lists, patient history, advanced directives, and other relevant information
Facilitate Real-time Problem Solving with one-touch telehealth sessions and ongoing access to team members
Coordinate Care Seamlessly by identifying needs for medication, DME, PPE, nutrition or other interventions and deploying additional resources

SHARE PATIENT RISK VISIBILITY WITH PREFERRED PARTNERS

Get real-time risk visibility across all patients to reduce risk of complications or hospitalization

Reduce Hospitalizations/Readmissions by improving responsiveness to potential complications using Patient-Flags
Manage High Risk Patients to a Higher Level so that conditions at risk of deterioration are addressed quickly (e.g.,CKD/ ESRD, COPD, CHF, MH/SUD)
Provide Visibility to Always Prioritized Hot Lists based on provider communication and patients risk profiles
Empower Caregivers with Better Patient Status Information, improving speed of monitoring and preventive interventions
Authorize Trusted Network Partners (Provider Groups, Home Health, Hospice, Therapy, etc.) to various patient groups, so there’s no delay in care decisions; therefore, resulting in improved outcomes

ENHANCE ACCOUNTABLE COLLABORATION ACROSS NETWORK

Improve existing referral relationships and build new ones with Hucu.ai

Manage Valued Networks Proactively by bringing different partners together around each patient, and coordinating patient-centered care with everyone involved, thus assuring appropriate discharge destination
Improve Accessibility and Responsiveness of Partners with accountability for communications and timely responses
Establish Tighter Connections with Hospitals by allowing discharge nurses to plan, schedule, transition and share relevant documents with Home Health providers, Assisted Living and SNF Care Givers
Simplify Discharge Process to Home or Home HealthCare and keep track of patients well being even when they are not in a hospital or facility – reduce hospitalizations