HIPAA Compliant Texting
As technology continues to advance while complying with the HIPAA law, patients have more new and easier ways to communicate with their medical providers. This new platform is expected to reduce costs, increase accessibility and offer convenience. A recent study by the NIST (National Institute of Standards and Technology) found that 79% of respondents were more likely to respond to a HIPAA-compliant text message than an email complaint under HIPAA.
Feeling Comfortable and Secure
The use of HIPAA compliant texting has become a very popular form of communication in the healthcare field. Successful HIPAA compliant text messages are sent via secure, encrypted channels and responded to quickly.
The use of HIPAA compliant texting is fast, efficient, and provides clear channels for communication. Patients may also feel more comfortable in private communicating their grievances via HIPAA Compliant Texting than in person or over the phone.
The HIPAA privacy rule limits disclosure of Protected Health Information (PHI), while including public health and safety exceptions. What happens when you want to report a HIPAA violation? To submit a complaint, patients should contact the OCR (Office of Civil Rights) of the US Department of Health and Human Services, the agency responsible for enforcing HIPAA. Four Ways to Ensure HIPAA-Compliant Messaging
When chief information officers (CIOs) introduce HIPAA-compliant messaging apps into their organization, they must maintain reasonable and appropriate administrative, technical and physical safeguards in protecting electronic protected health information (e-PHI).
The Department of Health and Human Services states that organizations must:
- Ensure the confidentiality, integrity and availability of all electronic protected health information which is created, received, maintained or transmitted.
- Protect against any reasonably anticipated threats or hazards to the security or integrity of this information.
- Protect against any reasonably anticipated uses or disclosures of patient information.
- Ensure compliance by users of the information.
Importance of HIPAA during the COVID-19 Pandemic
It is clearly understandable that the world is different due to the COVID-19 pandemic. Health issues are undoubtedly set to change the most over the next several years based on developments during the pandemic. Maintaining privacy compliance may also be more difficult. In some ways privacy and compliance can actually be easier. For example, virtual visits via Hucu.ai Free HIPAA-Secure Video Conference are easy and secure. Many patients who typically make visits to the clinic or Doctor’s office are deciding to stay home and see their physician via HIPAA-Secure Video Conference, unless an in-person visit is absolutely necessary.