It takes more than just performing procedures and making a diagnosis for hospitals and healthcare providers to ensure that patients receive quality care. Communication is an important aspect in all the stages of the healthcare process. Whether it is a clinic trying to share a patient’s data accurately with another facility or a group of nurses and doctors at the hospital, discussing how to treat current patients – there is a need for effective communication and collaboration in the healthcare sector.
Organizations with solid communication and collaboration policies can positively affect their patients’ health, while those without such procedures in place can negatively impact their patients’ well-being. Healthcare professionals and organizations have to realize and recognize the importance of communication and collaboration in healthcare so that they can thrive.
Better Communication Leads to Better Healthcare
Poor communication was one of the factors that led to over 1,700 patient deaths and over $1.7 billion in malpractice costs nationally in the last 7 years according to a published study in Fierce Healthcare. The stats reflect how better communication methods would benefit healthcare providers and patients.
Effective communication – both interhospital and intrahospital – is imperative for healthcare providers if they want to protect their patients, cut costs, and increase efficiency in everyday processes. Patients can also benefit from increased access to their medical history and access to their healthcare providers in emergencies which can prevent sudden deaths or patients going into critical conditions.
Hucu.ai allows healthcare team communicate in real time.
When considering the importance of communication and collaboration in healthcare, patient safety is a top priority and one of the main reasons to create an effective communication structure in the organization. Inadequate communication is often a major reason for in-hospital deaths. A 2006 study in the Clinical Biochemist Review notes:
“In a retrospective review of 14,000 in-hospital deaths, communication errors were found to be the lead cause, twice as frequent as errors due to inadequate clinical skill.”
Communication errors can have dire consequences but the good thing is these are relatively easy to fix and many deaths caused by communication errors can be prevented. This fact alone is enough to understand the importance of communication and collaboration in healthcare.