Compassion Can Change Patient Outcomes

Compassion Can Change Patient Outcomes

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Humans are generally wired to welcome positive empathy and compassion, it increases connections and therefore emotional efficiency. Compassion Can Change Patient Outcomes is perhaps one of the most universally accepted human values. Treating patients with compassion often works like a miracle in healthcare. 

Dr. Stephen Trzeciak, MPH in Health Policy and Administration mentioned in his book that showing compassion for patients is much more than a nice thing to do.  His study over a two-year period indicates that compassion produces tangible gains in patient outcomes and reductions in healthcare expenses.

So what exactly is compassion? An article in the Washington Post about the role of compassion in health outcomes simply stated that compassion is an emotional response to another’s pain that results in action being taken. 

The principles of compassion help nurses and other healthcare providers build trust with patients, create a safe space during recovery, and foster healthy habits.

Thus, it makes sense that compassion and patient outcomes are interconnected. Let’s take a look at exactly how compassion impacts medicine and patient care.

Compassion Can Change Patient Outcomes

Why Is Compassion Important in Healthcare?

An essential part of being a compassionate healthcare provider is ensuring that the patient has a positive experience, and is treated with dignity and respect. When patients feel safe, cared for, and are listened to, they feel confident that the healthcare team is there to help them feel better. Compassionate care encourages patients to participate in their own treatment, while improving their quality of life both during and after the recovery process. Patients can feel more empowered knowing that they have a say in their treatment plan, and a supportive environment to back them up.

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How Does Being Compassionate Help Patients?

Listening to patients – Being compassionate doesn’t mean that you have all the answers for the patients. It means that you are willing to listen to their concerns, and offer your support and guidance when needed. When patients feel like their concerns are being heard, they feel more confident and empowered to move forward with the treatment plan. And the best part is, this works in both directions! Healthcare providers can benefit from expressing empathy and being open to patients’ feelings and perspectives as well. Patients can be reached by Hucu’s Secure Video Conferencing, the Most Secure Messaging App. 

3 Ways Compassion Helps Patients During Recovery

Self-Care: A compassionate healthcare provider knows how important it is to take care of themselves, and is willing to set boundaries so they don’t burn out. This allows them to take better care of their patients, by setting realistic expectations for themselves, and providing the best care possible. 

Patient Education: A compassionate doctor knows that it is important to teach their patients about their illness, and the treatment plan. Patients who are more informed are more likely to follow through with treatment, and feel empowered to treat their own conditions. Plus, taking the time to provide patient education shows patients they are receiving informed and expert care.

Communication: A compassionate nurse knows that clear and open communication is imperative when working with patients. This can help prevent miscommunications between the healthcare provider and the patient, which may otherwise result in misdiagnosis or treatment plans that are not effective. Ongoing communication is critical to building the successful relationship and can be reinforced using Secure Messaging.

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2 Ways Being Compassionate Can Ease the Patient Experience

High satisfaction rates – Patients who feel they have been treated with compassion also tend to have higher satisfaction rates with their care. This supports the idea that providing compassionate care is an important part of a patient’s recovery process, since patients who are treated well are more likely to leave positive reviews about their experience with the medical care system. Safer environments – Patients who feel their concerns are being heard are much less likely to act out. A compassionate medical team sets boundaries, and is open to hearing what the patients have to say. This fosters a safe and open environment that is less likely to lead to aggression or outbursts.

Compassion Cuts Down Medical Expenses

It is hard to believe that compassion can lower medical expenses but actually it does. Dr. Trzeciak’s research showed that higher levels of physician compassion were associated with lower discretionary uses of resources. Diagnostic tests, unnecessary referrals, and hospital visits were all reduced in care experiences where the physician showed higher levels of compassion.

It is a fact that feeling cared for really does affect financial outcomes for patients and the healthcare system as a whole. Dr. Anthony Mazzarelli, found that compassionate care made patients less likely to seek excessive healthcare services.

In a  clinical trial, healthcare providers concluded that compassion can decrease medical expenses for patients at primary care practices. Results from the trial suggested that compassionate care was attributed to cutting medical expenses in half.


Compassion can have a significant impact on a patient’s life, and it is important for healthcare professionals to be compassionate in their work. Being compassionate can help patients to trust their caregivers more, which can be important in the treatment process. Compassion can also help patients feel safer and more comfortable in their treatment environments, as well as make them more likely to follow through with their treatment plans. Compassion is an important part of patient care, and can help patients to feel better throughout their recovery process.

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