12 Ways to Enhance Medicare Patient Treatment

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12 Ways to Enhance Medicare Patient Treatment

Taking Better Care Of Patients Is A Matter Of Adhering To Best Practices. Here are the critical elements to boosting your clinic’s patient care and health outcomes:

Despite having the world’s most costly healthcare, According to the AMA Journal of Ethics, the United States ranks 26th for life expectancy and quite poorly on other patient care indicators. More than a third of clinicians’ healthcare services improve patient health or quality of life. Reducing uneconomical aggressive patient care has become a national priority.

Healthcare professionals must provide comprehensive Care Management services beyond outpatient clinics and healthcare systems to care for patients. Working with patients to care for themselves and improve their health outcomes is much simpler once you have engaged them and worked with their families and communities.

We’ve put together a list of steps clinicians can take to improve patient care right now.

According to the National Center for Biotechnology Information (NCBI), patient-centered care has reduced pain and discomfort, faster physical and emotional recovery, better outcomes, and quality of life.

Adhere to these core standards to enhance your group’s patient care and health results:

1. Respect Must Be Shown

Your patients, like you, have both direct and indirect needs and desires that impact patient outcome. Their medical education level, financial limitations, transportation access, and care availability all influence their decisions and the patient experience.

Seeing patients as humans with unique needs, and taking care of their concerns, may motivate them to respect their health journey and follow their care plan.

How do you get started with patient care of this sort? Harvard Medical School researchers have identified eight principles that guide patient-centered care plans. Respect is the foundation of them all.

2. Expressing Gratitude Is Key.

You’re grateful to be able to provide care for patients at your practice and help them achieve their health goals. Let them know how grateful you are every chance you get. The Clinical Advisor says that patients have higher satisfaction scores when medical professionals use simple social skills like eye contact and telling the patient’s name.

Patients should be considered for their basic human needs when seeking out excellent patient care. Ask each person and their family about what they want, what they hope for, and what they expect from healthcare. Your patients will be more likely to trust your recommendations if you view them as a healthcare partner if you trust them.

Rewards for patient loyalty, such as milestone and holiday celebration treats or gift certificates, or thanking the patient’s family member for helping spread the word about your expertise, will reap the economic benefits of patient-centered care: more referrals. Regularly thanking patients will reap these economic benefits.

3. Patients Should Be Able To Obtain Treatment.

Medical professionals have crossed the barriers of the traditional medical environment to address the health-determining social factors to provide comprehensive care for patient populations of diverse backgrounds and classes.

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Long-term, persistent factors such as education, social position, income, and living environment significantly promote patient care and reduce disease consequences. Patient outcomes will be improved by addressing these (often subtle) determinants. To accomplish this, care team members must know a patient’s medical history and utilize patient care technology that prevents mistakes and encourages care plan compliance.

It is crucial to ensure that appointment scheduling is fast and straightforward. Patients should never have to wait on hold or click five times on your website to speak with you or make an appointment.

Care Management software such as Hucu.ai, HIPAA compliant, allows you to compassionately manage patient care while meeting the needs of each patient and each patient’s family member who may be involved in decision-making and care plan implementation. After booking an appointment, patient care platforms automatically send thank-you and welcome messages.

4. Family Members and Friends Should be involved in the Patient’s Care.

According to the Journal of Ethics at the American Medical Association, family and friends can play a crucial role in helping patients recover.

Family-centered healthcare professionals allow competent patients and caretakers to participate in healthcare decision-making. Patient-centered care emphasizes the context and broader life experiences that either generate illness or enable healing.

Medical practitioners are growing more adept at patient-focused care communication as care plans become more collaborative. Providers in all fields learn to listen, facilitate choice, share information, build trust, and promote compliance, allowing them to spend time and energy more efficiently. When providers tell the patient’s family about the potential benefits and disadvantages of care plan drugs, they create a trust that improves their patient experience. 

Hucu.ai is a HIPAA-compliant, person-centered text messaging application that brings together healthcare team members, patients, and family members in a digital room. When a loved one is added to the patient’s “channel” within the application, they’ll receive live updates from the care team members about the patient’s condition. They will text back questions and concerns and receive answers any time of the day from anywhere.

5. Collaborate With Other Healthcare Professionals To Provide Comprehensive Care To Patients.

All successful patient-centric care programs follow the same fundamental rules. Your patient care coordination platform will be customized for your healthcare setting, but all follow the same principles. Every level of the organization shares patient information and messages. When medical professionals in primary care, urgent care, long-term care, and specialty care address nutritional, pain management, housing, transportation, mental and behavioral health issues, they provide comprehensive care.

Healthcare providers, nursing homes, hospitals, social services agencies, and religious institutions all impact patient care and, therefore, should work together to provide more holistic care for patients and their families. To do so, they should collaborate using Care Management platforms that enable healthcare communication.

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A patient’s medical records can be accessed through these platforms, and patients can communicate directly with medical professionals. In addition, these platforms can track patient care, identify opportunities, and improve care plan compliance.

6. Provide Support Emotionally

Medical professionals in all disciplines provide emotional support for patients, even in the most challenging situations, to improve the patient experience. Psychology is a bit of psychology; it requires picking up on cues to determine how open each patient is to various types of support.

Is it enough for them that you listen and consider the research they’ve done? Do they want to know you relate and will accompany them through their struggles? Do they expect honesty and vulnerability when they realize you don’t have all the answers? Would a moment of silence be appropriate? Would they like to hold your hand during a teary-eyed moment?

It’s a science and an art to caring for patients—let instinct and experience guide you. Rather than disrupting your workflow, connecting with patients will enhance it in the long run. You will feel valued, trusted, and needed as a result. There is no better method to develop loyalty and referrals while enjoying the personal benefits of your profession.

7. Patients Should Be Involved In Developing A Treatment Plan.

You’ll encourage patient-centered care communication and put your patient’s family at ease by demonstrating that you’re always open to new ideas and asking questions. Educating patients about their conditions and treatment options empowers them to work with you. You can demonstrate models and diagrams, refer them to websites and videos, and share case studies of the types of patient outcomes they strive for.

Instead of asking patients how they felt about their appointment, administering phone surveys, or establishing patient advisory groups to suggest improvements, request feedback in other ways to engage and care for patients. Hearing from them will help each medical professional on your treatment team thrive.

8. Patients Should Be Addressed On A Physical Level.

Patients value continual advice, prompts, and motivation, whether they require pain management or daily exercise. Whether you practice primary, specialty, emergency, or long-term care, optimal patient care requires keeping physical needs and comforts at the forefront.

Patient-centered care should be coordinated in hospitals and physicians’ offices, which are already unpleasant and unfamiliar settings for care. Please help patients achieve the best possible outcomes by improving the coordination of patient-centered care, which includes pain management. Every patient should be assisted with the necessary tasks to ensure optimal treatment and checked post-treatment to ensure their recovery experience was pleasant and stimulating. Weak or anxious patients should be obliged to provide optimal patient care.

Active, well-fed, and well-rested patients might have extra energy to put toward care plan compliance. Patients with mental illnesses require medical professionals to be sensitive to their emotions. Older patients might have greater physical demands that adversely affect their ability to comply. Patients require a custom care plan for their basic physical needs, and patients and their families should be heard and involved in care plan compliance.

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9. Patient’s Mental Health Should Be Supported.

Depression or anxiety can be triggered by physical trauma or chronic health problems, according to the National Institute of Mental Health. Medication side effects may also disrupt brain chemistry and cause these conditions.

It’s worth noting that HPA-hypothalamic-pituitary-adrenal (HPA) axis is controlled by stress and its effects on mood, digestion, immunity, and energy expenditure. According to Science Daily, patients with Parkinson’s disease, thyroid problems, or beta-blocker adverse effects often develop symptoms that mimic depression. Antidepressants, causing anxiety, can also cause it, according to Science Daily. Be aware of warning signs when establishing patient relationships to provide careful, caring treatment. Seek mental health assistance as soon as possible.

With a patient Care Management system in place, mental health care can be provided across facilities, enabling medical professionals with different backgrounds to help with mental health issues. You can relieve the burden of mental health screening, evaluation, and specialist referrals by using a patient care software program. In addition, you can provide superior patient care with less administrative work.

10. Patients Should Be Able To Manage Their Medications With Help From You.

It is critical to teach medication administration and to provide alternative pain management options because medications have so many potential contraindications and have unique effects on each patient. Provide patients and their families with a comprehensive and accurate medication list.

Once it’s accessible on a Care Management platform, medication reconciliation issues will be easier to address. Using specialized next-generation software, care team members can identify behaviors that may lead patients to overdose, underdoes, or miss prescriptions. All care team members will better understand prescription adherence as a result.

11. Quality Patient Experiences Should Be Delivered.

Prioritizing patient care must include treating patients with care and compassion at every stage of the healthcare system. Value-based care models are becoming increasingly popular in healthcare, and they rely on patient perception of the care continuum, which includes interactions, culture, and patient experiences.

12. It Is Vitally Important To Provide Patients With The Best Care Possible.

The whole-person care model is being integrated into conventional medicine guidelines to address chronic pain, diabetes, obesity, and the consequences of the opioid crisis in outpatient integrative clinics, medical centers, and hospitals. This approach addresses dysfunction and pain management.

Achieving chronic conditions and pain management without prohibitive costs requires patient care that considers the physical, mental, spiritual, and environmental factors that may trigger dysfunction. These conditions are frequently treated in clinics that provide whole-person care.

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